Diabetes First Program
To Your Home
We are incredibly excited for you to begin your personal journey to better health with the Diabetes First Program - a medically-led program designed for Australians who are at risk of, or living with Type 2 Diabetes.
Our unique 12 week program combines the best of medical care with real life tools - all delivered online and over the phone, no matter where you are in Australia.
You'll receive:
- Doctor support: one-on-one check in with a Doctor’s Kitchen Doctor who will provide you with a personalised medical report of your health at the start of the program and recommend a plan to help you achieve your goals
- Dietitian support: one-on-one session with an accredited dietitian who will create an individualised meal plans that considers your food preferences and recommended calorie intake and blood glucose targets
- Dedicated Nurse support: regular check-ins with a Doctor's Kitchen nurse to review and discuss your progress
- Diabetes Educator support (levels 2 and 3 only): one-on-one session to assist empower you to effectively self-manage the care and treatment of your prediabetes or diabetes
- Body Composition Scales: delivered to you for you to borrow and use during the program (you’ll need to return these at the completion of the program – or you have the opportunity to purchase them at a discounted price)
- Real Time Glucose Monitoring: you’ll be able to use a Continuous Glucose Monitor for the first month of your program, to help you monitor and understand your sugar levels, and the impact that diet and exercise has on your health
- Daily Resistance Training Plan: tailored to your fitness level, you’ll receive a training plan that you can do at home or outdoors, to help maintain your muscle mass and boost your metabolism
- Access to the clinical support team to help keep you accountable and motivated, recipes and shopping lists, the Doctor’s Health & Weight Tracker app, Doc Blogs
- 9 months continued support following the completion of your 12-week program, to help make your changes sustainable and lifelong.
Whether you've been diagnosed with Type 2 Diabetes (with or without insulin), are living with a chronic condition linked to it (like heart disease, high blood pressure, fatty liver, or sleep apnea), or are in a pre-diabetic stage, this program is designed to help you take control and transform your long-term health.
Important: Before you begin, be sure to check whether your health fund is a participating provider — you may be eligible for the full program costs to be fully funded.
We’re passionate about helping you live better, feel better, and take charge of your health. Reach out today to discuss how we can personalise the Diabetes First Program to suit your individual needs. Let’s make this the first step toward a healthier you.
Personalised programs to suit your needs
We understand that there's no one size fits all approach to diabetes management. That's why we offer three levels of programs personalised to suit your circumstances with each program running over 12 instensive weeks with 9 months continuing support.
Step 1: Welcome call
by our dedicated nurses
First, you will be contacted by our dedicated nursing team to understand your health challenges and discuss your health and wellbeing goals and to get you started. We will provide you with an overview of the program and discuss the suitability of the program to support any current chronic condition / health condition that you may have.
We will also arrange for your body composition scales to be delivered to you and book you in for your first Doctor's consultation.
Following this call, you will receive an email which sets out the steps you need to take before your first Doctor's consultation. You will also receive a step by step guide to using the scales, medical health results template (used by you to record your results from the scales), and healthy range chart (to understand your results).
Following this call, you will receive an email which sets out the steps you need to take before your first Doctor's consultation. You will also receive a step by step guide to using the scales, medical health results template (used by you to record your results from the scales), and healthy range chart (to understand your results).
This email will also ask you to download the Doctor’s Health & Weight Tracker APP (which can be found by searching “The Doctor’s Kitchen Australia” in the APP store). If you don’t have access to this, no problem, let our dedicated nursing staff know and we can arrange an alternative option for you to record your results.
Step 2: Your first Doctor's consultation
Your transformation starts at your first check in with your Doctor!
At your first consult, the Doctor will:
- discuss your results from the body composition scales to help you understand your overall health (including weight, body fat %, body water %, muscle mass (kg), basal metabolic rate (BMR) (cal per day at rest), biological age, visceral fat rating, bone mass, and BMI)
- provide an initial health assessment and risk factors for chronic disease
- discuss how the Program will support your health and weight goals and any current chronic condition or health condition that you may have and how you are currently addressing with your treating GP, and the benefits of preventing these conditions from developing further
- recommend a calorie intake per day for your prescribed meals
- discuss your results from the body composition scales to help you understand your overall health (including weight, body fat %, body water %, muscle mass (kg), basal metabolic rate (BMR) (cal per day at rest), biological age, visceral fat rating, bone mass, and BMI)
- provide an initial health assessment and risk factors for chronic disease
- discuss how the Program will support your health and weight goals and any current chronic condition or health condition that you may have and how you are currently addressing with your treating GP, and the benefits of preventing these conditions from developing further
- recommend a calorie intake per day for your prescribed meals
Step 3: Your Doctor's Prescription
After your Doctor's consult, you will receive an email which includes the following information:
• your Doctor’s prescription for your calorie controlled meals
• your daily resistance training workout plan
• recipes and shopping lists for days without the meals
• how to access to the Doctor’s Health & Weight Tracker APP
• how to access to the Doc’s Blog (this will support you to stay focussed)
• your Doctor’s prescription for your calorie controlled meals
• your daily resistance training workout plan
• recipes and shopping lists for days without the meals
• how to access to the Doctor’s Health & Weight Tracker APP
• how to access to the Doc’s Blog (this will support you to stay focussed)
You must download the Doctor’s Health & Weight Tracker APP (found by searching “The Doctor’s Kitchen Australia”) from the APP store and enter the results that you discussed at your first Doctor’s consultation, unless you have arranged an alternative recording with our nursing team.
We recommend printing or saving your daily resistance training workout plan which you need to follow each day. This plan is tailored to your fitness level (beginner, intermediate or advanced) and designed to help you maintain your lean muscle mass and support your weight and health goals while you are participating in the Program.
Step 4: Delivery of your calorie controlled meals
A dedicated Lite n' Easy consultant will contact you (by phone) within 2 business days after your first Doctor’s consultation to discuss any dietary requirements that you may have and arrange delivery of the recommended meals at the calorie intake prescribed by the Doctor.
The dedicated Lite n' Easy consultant will lock in your meal order for the first 4 weeks. You will receive:
The dedicated Lite n' Easy consultant will lock in your meal order for the first 4 weeks. You will receive:
- breakfast, lunch and dinner (and snacks if included) for 5 days for the first two weeks;
- lunch and dinner for 5 days for the third week;
- dinners only for 5 days for the fourth week.
If you fall outside the reach of delivery of the prescribed meals, your health fund (subject to approval) might be able to provide you with support with one of our accredited dietician (30 - minute session per week). Our accredited dieticians will support you on your health journey, discuss the types of food that you should be eating, provide the necessary nutritional support and guidance that you need to understand the importance of portion sizes on your journey to better health.
Step 5: Weekly consultations with either a nurse, dietitian, diabetes educator, clinical team member
Each week you'll have a one-on-one phone or online consultation with a member of our clinical team ensuring you stay supported, informed and empowered throughout your 12 week program.
You will
have a weekly consult with either:
- an Accredited Dietitian: to help you create an individualised meal plans that considers your food preferences based on the calorie intake recommended, nutritional goals, and blood glucose targets. You'll learn how to better master portion control and more confidently make healthier food choices every day.
- a credentialled diabetes educator (for levels 2 and 3 only): to guide and empower you to more effectively self-manage the care and treatment of your prediabetes or diabetes.
- a registered nurse: to review your health progress, goals, and any obstacles you're facing. They'll held identify underlying issues and challenges like stress or anxiety and provide referrals where needed, so nothing stands in the way of your success.
- a clinical team member: to keep you accountable, motivated and on track. They'll check in on your daily resistance training, help troubleshoot challenges, answer your questions and celebrate your wins with you!
Each week you will also receive
support in the form exclusive motivational emails straight to your inbox including featured articles from the Doc Blog helping you stay inspired and informed as well as and ongoing support from the Doctor's Kitchen team.
Step 6: Your final Doctor's consultation + reflection and achievement of goals!
Your final consultation with the Doctor will be at week 12.
You will also receive a Medical Award of Health Participation as a record and acknowledgement of your your incredible commitment to the Diabetes First Program and transformation to your health.
Even though you may have completed the program, you will be followed by by our clinical team 3, 6 and 9 months after you have completed. You will also continue to receive support in the way of access to the Doctor’s Health & Weight Tracker APP, recipes and shopping lists, resistance training workout plan, and access to our member care support team. You will also receive a once off upfront discount code if you decide that you would like to continue on the calorie controlled meals and also be given the opportunity to purchase the body composition scales at a significant discount.
At this consultation you will discuss:
- your biometric measurements and blood glucose changes and be able to compare your results from when you first started
- ongoing strategies that suit your lifestyle;
- celebrate the member's successes and encourage maintenance or continuation of their health journey.
You will also receive a Medical Award of Health Participation as a record and acknowledgement of your your incredible commitment to the Diabetes First Program and transformation to your health.
Even though you may have completed the program, you will be followed by by our clinical team 3, 6 and 9 months after you have completed. You will also continue to receive support in the way of access to the Doctor’s Health & Weight Tracker APP, recipes and shopping lists, resistance training workout plan, and access to our member care support team. You will also receive a once off upfront discount code if you decide that you would like to continue on the calorie controlled meals and also be given the opportunity to purchase the body composition scales at a significant discount.
Do you have a question?
During the program you will be supported by our qualified patient care support team which you can contact at any time by email info@thedoctorskitchen.com.au or our nursing team directly on 0476 193 263 (by phone or SMS).
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Frequently Asked Questions about the 12 week Diabetes First Program
How many meals will I receive on the Program?
Following your first Doctor’s consultation, a Lite n’ Easy dedicated consultant will contact you within 2 business days from your first Doctor's consultation to arrange the first available delivery of your calorie-controlled meals depending on your location. For the first two (2) weeks you will receive 5 days of breakfast, lunch and dinner at the calorie intake recommended. On the third week, you will receive 5 days of lunch and dinner. On the fourth week, you will receive 5 days of dinner. The purpose of these meals is to help you understand the portion sizes of real food and the types of healthy food options that form part of a healthy eating plan.
Can I swap out some of the meals?
As your meals are personalised to meet certain calorie requirements based on your Doctor's prescription, it is not recommended to swap out meals from the set menus ordered by your Lite n’ Easy consultant as this will alter the calorie count. Our dedicated partner, Lite n’ Easy, have over 250+ delicious meals to make your journey a wholesome and flavoursome one! If you have special dietary requirements, i.e., vegetarian this should be discussed at your first consultation with our nurse.
What if I live outside of Lite n' Easy's deliver areas?
Lite n’ Easy currently delivery to over 90% of the Australian population with their delivery areas are expanding weekly.
If you live in a remote rural area that falls outside of the Lite n’ Easy delivery postcode, you can still participate in the Program, supported by your fund without the prescribed meals. You will be referred to an accredited dietician who will contact you weekly to support your health journey, discuss the types of food that you should be eating, and provide you with the nutritional support and guidance required including the importance of portion sizes. The dietician will support give you the tools you need to support your health journey.
You will receive a nurse phone assessment, the first, second and final Doctor’s consultation, medical award of health and continue to access all the program elements, including the Doctor’s APP, scales, recipes and have access to the Doc Blog.
What if I slip up on the program?
Remember: You Never Fail
F.A.I.L means - First Attempt in Lifestyle-changes.
The first step is to recognise that a slip up will happen at some stage in the process! It’s okay to slip up while you’re on the program, but the most important thing is to recognise that you have slipped up and remember why you started the program, to prevent it from happening again. Start afresh from your next meal and compensate by ensuring that you are following your daily resistance training workout plan and any additional exercise that you can fit in. If your slip ups become prolonged – we recommend reaching out to one of clinical team or speaking with the Doctor at the next consultation to discuss what options may be available to help further support you.
Is this a long term solution?
Throughout the Program doing it on your own for 2 days a week will help you make positive changes to your lifestyle, exercise and food habits. Doing it on your own for 2 days a week from the beginning, will help you keep the weight off long term and, in turn, improving your health benefits. This approach will assist in driving changes in patterns of eating to help you be the healthiest version of yourself.
What if I am not losing weight?
Having a plateau in your progress during a lifestyle change is a very common occurrence – so common you expect it happen at some stage in the program. If you're not getting your body in calorie deficit, you will not lose weight, so it is extremely important to follow your Doctor’s prescription for your meals to maximise your health goals. It is easy to underestimate how much to eat, so you may be eating more than you think – keeping a food diary can help identify these issues.
If you’re doing all the right things and following the Doctor’s orders and still not losing weight, that’s what our team are here for. They are trained to help you though these situations - to help you reach your weight loss goals and get healthier. So, at your next check in whether with your nurse, dietitian, clinical team member, we recommend discussing this with them so that they discuss options to help ensure that you are reaching your weight and health goals.
Will the program help my current health condition or chronic disease?
The Diabetes First Program is designed to support your health condition and provide you with real life tools to help you understand how you can better manage your health and life. If you have a lifestyle-based condition (diabetes, heart disease, cardiovascular disease, sleep apnoea, obesity, fatty liver, high blood pressure or cholesterol) our Doctors have the tools to help support your current health condition and to give you the best chance of success in transforming your health and improving your life.
Who can I speak with about the program, scales, Doctor consultations?
Our team will be with you every step of the way. In between your Doctor consultations, you will be supported by our qualified support team which you can contact at any time by email info@thedoctorskitchen.com.au or 0476 193 263.
Who can I speak with out my meals or meal order?
Our meal partner, Lite n’ Easy, have dedicated consultants that can assist you with any queries that you may have in relation to your meal order prescribed by the Doctor, delivery, suspending or cancelling your order. For all meal related queries, please contact Lite n’ Easy on 13 15 12.
What do I do if I want to pause or stop the program?
If during the course of the program, you do not want to continue the program, the doctor, nurse, clinical team member will first exhaust all avenues in relation in ensuring that you are supported in the best way possible, including but not limited to, a referral to a psychologist, dietician, treating GP, or their medical specialist. Where all avenues are exhausted and you still do not want to participate, the Doctor’s Kitchen Australia will arrange for your prescribed meals and any further Doctor’s appointments to be cancelled and the health fund will be notified with reasons. You need to let us know as soon as possible by emailing us on info@thedoctorskitchen.com.au if you do not wish to continue the program.